Poly EncorePro 320 Stereo USB-C Wired Headset (WW)
Professional-grade audio and all-day comfort for the modern contact centre.
The Poly EncorePro 320 (EP320) is the reliable choice for teams who spend their day on the phone. This stereo wired headset is engineered to deliver high-quality audio, allowing your team to hear and be heard with total clarity. With a robust design and comfortable on-ear fit, it is built to withstand the rigours of 24/7 call environments while maintaining professional standards.
Crystal-Clear Communication
Never miss a word. The EncorePro 320 features a flexible, noise-cancelling microphone boom with visual positioning guides, ensuring the mic is always in the perfect spot to capture your voice while filtering out distracting office chatter. High-quality stereo sound provides an immersive experience, making it easier to focus on complex customer interactions.
Built for Long-Term Durability
Equipped with a reinforced, lightweight headband and high-quality materials, the EP320 is designed to last. Its robust construction ensures it can handle constant daily use, reducing the need for frequent replacements and providing excellent long-term value for your business.
Effortless USB-C Connectivity
Future-proof your office setup. With native USB-C connectivity, this headset is ready for the latest laptops and desktop PCs. The integrated in-line call control allows users to answer/end calls, adjust volume, and mute instantly, improving workflow efficiency without needing to toggle software screens.
Key Features:
- Stereo Audio: Binaural (two-ear) design for better focus and immersion.
- Noise-Cancelling Mic: Advanced voice-optimised microphone filters out background noise.
- Flexible Boom: 4mm noise-cancelling microphone with a 330° rotatable boom.
- Acoustic Protection: SoundGuard technology protects against sounds above 118 dBA.
- In-Line Controls: Simple, tactile buttons for call handling and volume management.
- Soft Foam Ear Cushions: Designed for comfort during long shifts.
Technical Specifications:
- Audio Frequency
| SKU / Part Number | 767F9AA (Formerly Poly/Plantronics) |
| Wearing Style | On-ear Stereo (Binaural) |
| Connection Type | USB-C Wired |
| Dynamic EQ optimised for wideband voice telephony | |
| Inline Controls | Call Answer/End, Mute, Volume +/- |
| Hearing Protection | SoundGuard technology |
| Warranty | 2-Year Limited Warranty |
What’s in the Box:
- Poly EncorePro 320 Stereo USB-C Headset
- In-line Call Controller
- Soft Carrying Pouch (Selection dependent)
- Quick Start Guide
| SKU | 767F9AA |
| Brand | HP Poly |