EncorePro 320, EP320 USB-A, WW

Poly EncorePro 320 Stereo Wired USB-A Headset

Reliability, comfort, and professional audio for high-volume environments.

The Poly EncorePro 320 (EP320) is the smart choice for contact centre teams who need a dependable, high-quality audio solution. This stereo USB-A headset is engineered to provide all-day comfort for long shifts, while delivering the clear, crisp audio that your customers expect from a professional brand like Poly.

Crystal-Clear Communication

Give your customers a premium experience. The EncorePro 320 features a flexible, noise-cancelling microphone boom with visual positioning guides, ensuring the mic is always perfectly placed to filter out background office chatter. With high-quality wideband audio, every conversation sounds natural and professional.

Proven Poly Durability

Built to withstand the rigours of a 24/7 call centre, the EP320 is constructed from high-quality materials designed for longevity. The robust design reduces the "total cost of ownership" by minimizing the need for frequent replacements, making it an excellent investment for growing businesses.

All-Day Comfort & Control

Weighing in as one of the lightest in its class, the EncorePro 320 features soft ear cushions and a lightweight headband that prevents fatigue during back-to-back calls. The convenient in-line call controller allows users to adjust volume, mute, and answer/end calls with a single touch, keeping the focus entirely on the customer.