HP Poly HW525 MS EncorePro USB Headset

HP Poly EncorePro 525 Microsoft Teams USB Stereo Headset (HW525)

The ultimate high-performance headset for professional contact centers.

The HP Poly EncorePro 525 (783R2AA) is a dedicated USB-A/C stereo headset designed for professionals who demand consistent, all-day audio quality. Specifically optimized for Microsoft Teams, the HW525 combines a lightweight, ergonomic design with industrial-grade durability, making it the premier choice for busy customer service environments and office hubs.

Engineered for Precision Audio

Never miss a word. With high-quality stereo sound and a flexible, noise-canceling microphone, the EncorePro 525 ensures that background office chatter stays out of your customer's ear. The microphone features visual and tactile positioning guides, allowing users to find the perfect boom angle for optimal voice clarity every time.

Built to Last, Designed for Comfort

Office equipment should be an investment, not a recurring cost. The HW525 is constructed with aircraft-grade aluminum joints and a unibody headband to withstand the rigors of 24/7 call center use. Despite its toughness, the super-soft foam ear cushions and lightweight frame ensure your team stays comfortable from the first call to the last.

Seamless Microsoft Teams Integration

This "MS" version features a dedicated Teams button for instant access to meetings and notifications. The intuitive in-line controller allows for seamless volume adjustment, call answer/end, and mute functions, fully integrated with your PC-based softphone system.