Ordering Online and Safety: OfficeLife helps you to protect yourself when shopping online!
OfficeLife actively keeps our website/shopping cart up to date with SSL-security so our customers and potential customers can order from OfficeLife with confidence. To help you appreciate the need to shop online from a genuine honest company such as OfficeLife, below is a list of things for you to think about when ordering online. We encourage you to read over this information:
Do you "Know" your online retailer?
It is always good to buy something at a great price and the internet offers you just that in many cases. But, some companies may not be what they seem and you can get ripped off when buying online. Therefore, it is good to check out the company you are looking at purchasing from. OfficeLife invites you to check out how we rate against the questions below, plus any others you can think of.
How can you do this?
1) Do you recognise the brand(s) being offered?
2) Is the online shop supported/authorised by the brand manufacturer?
3) What is their returns policy? Do they have one?
4) Do they list a physical address?
5) What is there delivery time?
6) Do they have SSL security? (see below)
7) Are they open and honest about who they are?
8) Do they have a privacy statement?
The above are just some of the questions you could consider when evaluating an online purchase.
Important Details when ordering online
Expanding on the above list, it is important to be familiar with all delivery dates, shipping costs, warranties, return poilcies and other such information.
Most reputable online shops will have phone, email and fax contact details, as well as online help. OfficeLife does and so why not talk to OfficeLife before you purchase so you get an idea of who you are going to deal with
If you use a Credit Card to purchase online
Before entering your payment details, ensure there is a padlock Image of a padlock or a key symbol A key symbol, which are usually in the bottom corner of your screen that confirm you are entering your details in a secure environment. On a secure site, your information is scrambled into code, (encrypted) before being sent over the Internet, and stored on a secure database. By also keeping your passwords secret and not sharing them with other people you are safeguarding yourself from a lot of fraudulent activity.
Choose a password that uses a combination of letters, numbers, and symbols and avoid choosing obvious words or dates such as a nickname or your birth date, as these are easier to crack. If you believe someone has learned your password you should change it immediately to avoid any possible risks
Maintain Good Record Keeping
Make sure to print or save electronically any records related to your online transactions. This will help you keep track of shipping dates, shipping fees, and other details of your transactions. OfficeLife will send you an email every time you order something. Plus, you can check out your transactions in the "My Account" section of the OfficeLife website
Do you have any questions about buying online from OfficeLife?
If you have questions then please do not hesitate to contact OfficeLife on 1300 33 54 33 or email sales@officelife.com.au
During business hours you can use our convenient online help as well
We welcome you questions or concerns as OfficeLife is a reputable online retailer and we have nothing to hide!
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